Horrible
January 17, 2022 - Reseña de Apartments.com
Our ceiling in the unit has leaked 5 times during our stay and all the The Arboretum does is "paint over" the damage. No one has opened the ceiling to see where the leaks are coming from! Please don't give me that generic reply as to "we'll love to speak with you regarding the issue". We are concerned about mold from sitting water in our ceiling and also electrical issues since our fan is located right next to the main leak. They only want to allow our unit to be switched and have us pay the new ...
market value for the unit which is unfair since the structural issues are not tenants responsibilities.
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Property Manager Responded
January 19, 2022
Thank you for your valued feedback. We really do apologize for the issues you have been experiencing and your frustration. I know the property manager and the team have been working with you and are actively working to find the source of the leaks to fix the issue. We are confident we will be able to fix the issue and are working on diagnosing and finding the long-term solution that works best for all involved. Please continue to work with the office team in order to make this as less frustrating as possible.
All the best,
The Arboretum Team
Max of 2. Maximum 2 pets per apartment home $350 non-refundable fee, per pet; Rent $35.00/month per pet.