Our apartment is far from what we were promised in our tour!!!
Two roommates and I toured Arbor Landings back in April. Staff was nice and the the apartment we toured was renovated and beautiful for an affordable price. We signed a lease to move in at the end of May.
Here’s where it went south. They warned us a day prior to our move-in day that the apartment might not be ready yet. It was undergoing renovations so we assumed it might be some minor things. When we walked into the apartment it
...was far from livable. I wish I could attach images, but it was disgusting. We were promised a renovated apartment but the only thing they renovated was that some of the carpet floor was now hardwood. The existing carpet was never washed. We were promised new appliances that were never installed. As a matter of fact, our very old dishwasher wasn’t even attached to the wall and fell out when we tried to open it. There were still nails laying around and the floor hadn’t been swept, so it was covered in debris from the renovation. The bathrooms were absolutely filthy and the tub was filled with dirt and old razor heads from the previous tenant. I made a running list of stuff that needed to be addressed and here are some items on it: no sweeping, carpets not washed, no closet knobs, bathrooms dirty, paint on bathroom sinks, still the old appliances, bathroom shower pressure not working, exposed outlet in bathroom, inside of cabinets are filled with dirt and debris, the door to one of the rooms does not close, the window did not open in one room, and a wood board was exposed at the top of the steps. To top it all off, the air conditioning stopped working three days after we “moved in”. Our first call about the AC was a week from today and we are waiting for a new filter to be installed (we were promised this would be done yesterday).
After over a week of trying to get a call back from management, she finally called and told me that the most they could do for us is give us $100 off next months bill... Considering that this place was barely livable for a week and we had to do a lot of the cleaning ourselves this was infuriating. Our move in experience and their lagging response to it has been terrible. We signed a year long lease so I am hoping that in a few weeks things will be better. I would not recommend this place to anyone I know.
Max of 2. $45 for 2.