Maintenance is horrible. They close requests without being completed, never provide updates or notes on requests, and if you have an appliance out, it could take months to get a replacement. It took them 8 weeks to replace my dishwasher when it stopped working (it broke because it was an old, cheap dishwasher. the appliances are not nice).
Furthermore, their rent payment system is awful. I had a echeck get returned because of a system failure on their end, and i had to jump through hoops, go to a
...3rd party location (moneygram.... like what?) to pay rent, and pay $150 in late fees (one day "late". by the way), because of their incompetency, and archaic systems.
They have a massive geese and littering problem. No maintenance or upkeep whatsoever is done on the pond and surrounding areas. It is the worst looking pond in Dublin, natural or otherwise. Geese run in the hundreds, pooping everywhere, and tearing up grass, etc. Tenants throw trash in a single receptacle, which is constantly overfilled out to the road, and it can take a week to get emptied, causing horrible smells. People litter all over the place, and nothing is done to clean it up.
Do not rent here. Go somewhere where they have the diligence, resources, and management to tend to basic needs in a timely manner.
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