I have been in the property for the past two years, going to three. The new management team is very neglectful. There's been a series of crimes going on in the area, including the property, and their lack of maintaining the property safe is very concerning.
I had one of my trucks stolen from the visitors parking lot, and recently my other vehicle vandalized. We regularly receive information about crimes happening in the property and to be in the lookout for suspicious activities.
Recently, I
...attempted to contact the property manager to request feedback about an email I sent her about my incident, which I never heard back from her. At least, empathizing with my issue. The assistant manager responded that "crime happens in Houston, and there was nothing they could do."
I'm well aware of crime rates being high in the area, including nationwide. The lack of empathy and professionalism bothered me. It mainly bothered me because I'm concerned about my family's safety.
I have never given these people any issues to receive this type of response.
Maintenance is always an issue operated by rude maintenance workers. I have never paid my rent late, nor given management a problem. The previous manager was more professional, thoughtful of people’s needs, and less neglectful.
I am upset by the way I got treated. Their lack of professionalism is what drove me to inform other people how much they need to improve professionalism. Perhaps, I would recommend management to take some classes to learn how to emphasize with good tenants, instead of driving them away to do what’s in their power to improve issues. I can’t wait for my lease to be over.
Thank you for your time in reading this. I hope something gets done to avoid others from being drove away.
Max of 2.