Maintenance is NOT good
September 18, 2023 - Reseña de Apartments.com
Since first moving in there has been several property managers and now a whole new company owns the place. I'm relatively certain maintenance has remained the same. I have several issues with the maintenance staff.
1. When they come to fix a problem they kinda just "slap a Band-Aid" on it and do not get to the root of the problem, so the problem still occurs.
2. A couple times I put in maintenance requests and they "fixed" the original problem but found something else that needed fixing and ...
fixed that. This sounds nice, in theory, but they actually made the issue worse and did not fix the problem at all.
3. One time I had an outlet sparking...like sparking sparking..imagine a small firework show. I put in a maintenance request and I was told that there was not a problem. The outlet sparked again and this time I got a video. I called the emergency maintenance number and the property tried telling me it wasn't actually an emergency. I sent a video and then she realized. When the emergency maintenance guy came he told me the outlet simply needed to be replaced because it had worn marks on the inside. What irks me is that if he took my request seriously the first time he would have seen this and I wouldn't have had to call again.
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