Pick ANYWHERE else.
March 5, 2019 - Reseña de Apartments.com
Ashton Ridge is currently undergoing renovations in all units. During the initial meeting with tenants to explain the changes being made, there was mention of "interruptions." What I have witnessed is nothing short of a blatant lack of respect for the privacy of the tenants and the tenants in general.
On several occasions, workers have entered my apartment without giving notice at all as well as outside dates of given notices (not showing up when notice says they will and failing to provide ...
sufficient notice for rescheduled dates.) This is highly unacceptable, rude, and plain unsafe. These people are given keys to the apartments - giving them access to our living space at any time in the day. The lack of supervision of the workers and respect to tenants is appalling.The workers could absolutely care less about keeping to the posted schedule. Tenants are never made aware of any changes made to the schedule; workers are NEVER where the notices say they will be.
Other times I've come home to find all of my lights on - tenants DO pay consumers, mind you - having been gone for 8 hours of the day. I have come home to find my bedroom door open, knowing I kept it closed when I left, the bed shifted and my blankets and sheets thrown off as well as personal belongings not in the place I left them.
I have called several times to file complaints. 1st: even the office staff was clueless about installations being done in my entire building for that day. Both the 2nd and 3rd times I had to leave a message - my calls were never returned. These calls were placed during office hours but no one ever answers the phone! Most days I work during office hours so I am unable to go in. Whenever I have the time, they always manage to not be there or are "out for lunch." There has been no evidence of these issues being broached or resolved - obviously not since even after all installations are finished, people are STILL walking in whenever they please.
Let me just say that previous management would have had this handled immediately.
I do not feel safe in my apartment. The fact that the office staff clearly doesn't care about the tenants is glaringly obvious. I would not recommend Ashton Ridge - much less Eagle Point Management - to ANYONE.
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