I just moved to Norfolk a few months ago. Aura seemed great on paper, but be warned it has many flaws.
Sound proofing is almost non-existent. I can not tell you how many times I have been woken up by my neighbors playing music or even just walking around upstairs. Also the amount of traffic you hear from the tram and Boush street is constant.
Construction workers are here every-day peering into your windows, but work never seems to be completed. I honestly don't know what they are even doing
...to the building.
There was a major water leak in the building that took almost two days to even restore water back to us.
Every time it rains the bottom level of the garage floods. Management has negated the question if they are going to fix it.
The dog wash station has been out of soap since I moved in. Also has standing water.
House keeping does not really even clean the common areas on my floor, nor the garage, dog washing room or service elevator.
My front door does not close properly. When I asked maintenance to fix it, they did a sham of a job and said "the building is settling, there is nothing they could do."
Billing has also been messed up since I moved in.
Please investigate for yourself but there are way better properties out with less of a headache.
Property Manager Responded