Lack of Maintenance, cheaply constructed and insulated
June 8, 2020 - Reseña de Apartments.com
Maintenance requests are half fulfilled or closed without any tangible improvements. Apartment temp closely mirrors the outside weather, with HVAC systems taking the edge off, but never maintaining the set point temperature. My AC unit has been running continuously for the last week, finally managing to get the apartment below 75 degrees at night, then raising back up to 77 during the day (I have it set to hold at 70 degrees, but it has never gotten there) My electric bill is nearly double in the ...
summer compared to the winter because of this. The outside units are missing insulation on their hoses and clear plastic tubing in my utilities closet has black mold growing in it (complained about it several times last year, was never resolved).
In addition to that, management policies are designed to keep residents from moving by requiring a 60 day move out notice and having exceptionally high rents for anything other than a 12 or 13 month agreement (which still demands a high rent, plus not well advertised fees).
I strongly recommend shopping around before settling for this place.
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Property Manager Responded
June 16, 2020
Hello! We're sorry to hear that your experience was anything but exceptional with us here at Autumn Grove. We'd like to chat with you personally. Can you please give us a call at (402) 891-6400 so we can address each and every one of your concerns. Thank you so much!
Max of 2. Autumn Grove accepts 2 cats and/or dogs per apartment. $350 Pet Fee for first pet; $150 Pet Fee for second Pet. Certain breed restrictions apply. Please contact the leasing office for more details.