30 phone calls and 7 emails
July 6, 2026 - Reseña de Apartments.com
Trying to get in touch with the leasing office was beyond frustrating. I sent 7 emails and made almost 30 phone calls using multiple phone numbers before someone finally answered. It shouldn’t take that much effort just to speak to someone. All I was trying to do was get information about what looked like an overcharge on my bill, but getting a response was nearly impossible. Communication is extremely poor, and it’s disappointing that residents have to spend so much time chasing someone down ...
just to ask a simple billing question. If you ever need help or have an issue, don’t expect to get a timely response.
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Property Manager Responded
July 21, 2026
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