I lived here for 3 months. Its a trashy place.
1) The day of move in I found a cockroach, just a small one, but it wasn't a good sign. Ive found a few more since then, obviously there shouldn't be any...
2) The leasing office is slow to respond to anything, and are extremely inflexible.
3) The leasing office made a mistake and double-charged me rent (after I had payed in full in advance) and then served me an eviction notice for not paying the double charge that they mistakenly made, then to
...compensate for their mistake, they did nothing.
4) The laundry rooms suck and always smell bad. The card system they use is so old and inconvenient its ridiculous.
5) If you live in avondale, you will have to drive all the way to Aberdeen if you want anything to get done because it takes the leasing office a million years to do anything over email or phone.
6) Maintenance is not bad, but their system for notifying you that someone has been in your house is inadequate. Sometimes they leave a note, sometimes they don't. One time after a service, i came home from work to realize that they had left my apartment without power.
7) The apartments have windows that go directly to the courtyard stairs, this is unsafe as anyone willing to climb stairs has full access to your apartment, they could even just lift the window up from the outside.
8) The portal system that they use to take payments is garbage, its always breaking, it displays incorrect information, and it charges you service fees that are NOT EXPLAINED IN THE LEASE, for example an extra $47 service fee just to pay rent... RIDICULOUS.
Cats & Dogs Welcome.