Unresponsive Maintenance, Excessive Move-Out Fees, and Overpriced Renewal Rates
August 24, 2026 - Reseña de Apartments.com
I lived at this complex for two years, and my overall experience was disappointing due to several recurring issues:
Renewal Rates vs. Value: The main reason I decided to move was a significant renewal rate increase. Given that the building was constructed in 2004 and lacks modern upgrades, the rate increase did not match the age or condition of the unit.
Maintenance & Soundproofing: During my tenancy, I experienced recurring water leaks from the unit above and found maintenance turnaround times ...
to be slow. High staff turnover in both the leasing office and maintenance team made communication difficult. Additionally, soundproofing between floors is minimal, and footsteps or movement from upstairs neighbors are clearly audible.
Management Policies & Move-Out Costs: When I requested a short lease extension of a few days due to unforeseen circumstances, management declined and required a month-to-month rate over 50% higher than the standard rent. Upon move-out, I was also charged a $100 cleaning/damage fee despite leaving the apartment thoroughly cleaned.
Overall: Given the building's age, staff turnover, rigid lease policies, and move-out deductions, I felt the pricing did not align with the overall quality of the living experience.
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Property Manager Responded
August 28, 2026
Thank you for your detailed review. We understand the challenges you faced with maintenance and pricing, and we value your input as we work to enhance our community. Please consider contacting management directly to resolve any outstanding issues.
Max of 2. We allow a maximum of 2 pets. There is a non-refundable pet fee of $300 for each pet, and a recurring monthly pet rent of $30 for each pet.