Not what I expected
April 8, 2024 - Reseña de Apartments.com
I moved in December 2023. Had to move in a day after I was supposed to. They were late cleaning the carpet. When I did move in the carpet smelled like wet dog. You could smell it as soon as you walked in the door. I reported it to the office. It took them least 2 months to come replace it. It had to be replaced because it was so soiled with animal urine. I lit candles and had plug ins and I could still smell it. My rent is more every month than I was quoted. The staff have been nice but I can’t ...
wait until my lease is up.
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Property Manager Responded
April 10, 2024
Hello. We are so sorry that you have had this inconvenience at the community. Thank you for bringing your concerns and issues to our attention. We are touching base with the property manager directly so she can research the issues mentioned and respond appropriately. Please feel free to stop by the office or give us a call if there's anything we can do to help improve your living experience here at Blue Lake Villas Apartments or you can email us at customerrelations@sunridgemanagement.com Thank you again.
Property Manager Responded
April 10, 2024
Hello. We are so sorry that you have had this inconvenience at the community. Thank you for bringing your concerns and issues to our attention. We are touching base with the property manager directly so she can research the issues mentioned and respond appropriately. Please feel free to stop by the office or give us a call if there's anything we can do to help improve your living experience here at Blue Lake Villas Apartments or you can email us at customerrelations@sunridgemanagement.com Thank you again.
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