Boca Raton has a great location and 24 hour gated security. Almost everything is above code except for some major flaws. 9 floors means its a concrete building so noise from other units is never an issue. First major flaw. No dryer hookup so each unit has a all-in-one washer/dryer unit. None of them work and even the ASKO technician advised not to use it as it will ruin your clothes. The washer/dryer smells and don't dry your clothes at all even if's it one item. Of course, they have laundry
...facility on the 3rd floor but you have to pay for it. Very inconvenient as tenants never set their timers and leave their clothes in the washers or dryers. As of late the washers and dryers do not even work in the laundry facility. Clothes come out with stains and residue. The dryers take your money but do not dry. Management refuses to acknowledge the issue. Also, if you are the only person doing laundry (washing) in the laundry room you would think the dryer would be available for you since you are next in queue to use the dryer. This isn't the case as so many people wash their clothes in their apartment and then take it to the laundry room to dry. So, some days you can never time it correctly to get your clothes from the washer to the dryer. Laundry is an all day thing at the Boca.
Second major floor is hot water. Some floors have return piping only and not supply. If there are vacant units around you, you can wait from 10-30 minutes for hot water. I went without hot water for up to 8 months without any cooperation to resolve the issue or reimbursement from my landlord or Management. Finally, smell is a big issue. There is illegal drug use and dog feces everywhere at the Boca and Management refuses to address the issue aggressively. I have examined the evidence by taking a survey method and many unit owners complain of the noxious odors of marijuana in the common areas. Lazy people with their dogs refuse to pick up. Also, there seems to be more crime than normal. Every one I run into seems to have an issue with crime. i.e. bike stolen, Motorcycle damaged due to an attempt at theft, cars being broken into. This is happening on premises. Just heard Boca is now fixing their video cameras. (Lock the barn after the horse is stolen seems to be their motto.) Management says security cannot call Metro police unless it's emergency. They do little to enforce the by-laws and nuisance laws and care little for tenants. Concierge however is courteous, helpful and empathetic.
Max of 2. fees per pet.