Verified Renter
April 29, 2022 - Reseña de Apartments.com
Issues at move-in were hardly addressed: sun stained blinds (only one was replaced), stained sink, terrible carpet patching. I have addressed an issue with our garage opening on its own several times. The first time we were promised that they would check why it was opening. I reached out again a couple times and was told they would order a new garage remote - no response over one month later. Lastly, I reached out regarding someone shoving a garbage bin under my car. It was so deep under my car I ...
had to crawl underneath and even cut my hand open getting it out. Considering we are quiet and respectful residents who pay their rent on time every month, you would think management would at least address our concerns. We have only complained once about our neighbors even when they play loud music almost every weekend because we hate to complain or cause drama. Our neighbors got our car towed, other neighbors moved a garbage can that wasn’t ours onto our back porch over the span of a couple week (seen on ring camera), and garbage can shoved underneath my car. This is the absolute worst apartment complex we have lived at and disgustingly overpriced for the service, features, finishes, and overall quality of living.
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Property Manager Responded
May 4, 2022
Hello, Thank you for taking the time to point out these issues. Boulder Canyon has a high standard checklist that all of our move in ready apartments are supposed to meet. If we missed something, we sincerely apologize. If there is anything we are able to do, please let contact the office or leave us a way to contact you.
| Restrictions: None.