Just letting y’all know what happens here
May 3, 2023 - Reseña de Apartments.com
So a week ago my locks were changed without notice because they got my apartment confused with someone else’s AGAIN! After moving here , a week later a contractor tried to come inside my apartment and start pulling up vinyl and I had to tell him to leave because my floors were perfect! Their reason for that was the same thing! ( wrong apartment!) Then today I wake up to take showers for work and my kids for school and BOOM NO WATER IS WORKING ANYWHERE!.I’m not sure what’s been going on in the ...
office but something needs to be done asap! My journey here started off great actually and now it’s slowly downgrading. Plus the office NEVER answers their phone so I will be there later letting them know that my water was off this morning !
Overall apartment is nice and spacious but I guess there isn’t good communication with office and maintenance or maybe maintenance just don’t know how to find certain apartments and that’s what causes them to get them confused quite often. Same for contractors unless they are literally given the wrong address.
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Property Manager Responded
May 6, 2023
We appreciate your feedback on the maintenance and communication process, and we are sorry to hear about any concerns with our maintenance support. We are addressing this internally, and we invite you to come by the office so we can talk further. We look forward to our conversation.
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