No Peace
November 9, 2024 - Reseña de Apartments.com
If you want no peace from the moment you sign you lease, move here and you will get:
- Old appliances that break within a week of moving in
- You need to constantly email about said appliances to be replaced
- Wait 2 months to have your microwave and dishwasher replaced
- Have the patio that took you weeks to decorate be taken apart because they need to do repairs
- Have said beautiful patio put back with no care and your decorations get damaged
- Have your peace taken away by repairs being ...
completed all at the same time. Many apartment communities will plan their repairs/capital improvements over time, but not here. They schedule painting the entire complex (including balconies), resealing stair landings, and resurfacing all parking areas back to back. I appreciate improvements but not all back to back. It feels like we have been under repairs for months. So no peace.
- Have your car towed. Pay $500 and lose half a day of work to get your car back. They have no regard for the fact that there isn’t any other parking available while they do their repairs and will tow your car. No call. Nothing. Yes, they give notice, but what are you supposed to do when there is nowhere to park? There is no grace or a courtesy call.
- Upon moving in you are given keys to the main gate and common amenities, only to find yourself locked out when you try to get in and realize that there is no lockset. There is a keypad but they failed to give you the code. So you end up being locked out after trying to come back home when the gate is closed.
- No care or empathy from management. All they want is their money on time and otherwise you don’t matter.
If all of this sounds like a dream to you, please live here. I’m moving out as soon as I can.
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Property Manager Responded
December 4, 2024
Thank you for sharing your feedback, We’re truly sorry to hear about your negative experience and understand your frustration. We strive to provide a comfortable and peaceful living environment, and it’s clear we’ve missed the mark in several areas during your time with us. Your feedback is important, and we will use it to address these concerns and improve the living experience for our residents.
Max of 2.