Towed
January 15, 2020 - Reseña de Apartments.com
You will get your car unnecessarily and frequently towed ($125 to retrieve and happened twice resulting in $250) because of construction workers disorganization blocking 10-15 parking spots, management not being helpful when it comes to overseeing the disorganization AND being deceitful after informing you the security guard was told NOT to call the towing company again, yet still did.. There is no organization, no responsibility, no empathy, or straight answer.
Property Manager Responded
February 11, 2020
Greetings,
I would like to start off by thanking you for your feedback. I am aware that the parking situation has been a bit difficult during this construction process and I assure you we are working alongside construction to make this a bit less of a hassle. Vehicles get towed only if they are not in accordance to our Parking Policy. I understand that not being able to park directly in front of your building could be a hassle. As construction gets closer to an end, this problem should soon go away, and our residents will be able to enjoy parking near their building once again. I would like an opportunity to discuss this further with you when you are available. You are welcome to stop by our office, call or email at (407) 381-7782 or ylopez@dominiuminc.com. I look forward to speaking to you. Once again thank you for your feedback and for taking the time to voice your concerns.
Kind Regards,
Yaneira Lopez
Chapel Trace Property Manager
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