When I moved in Oct of 2021; the property was well maintained and clean, the management team was easily reachable and someone was always on the property, maintenance issues were taken care of promptly and with a smile, a very effective security company roamed the property at night, the buildling doors were secured and individually coded, and the residents were very kind.
In the 2 years I lived there; they went through 5 management companies, 3 complex managers, rent nearly doubled, several
...(live and well) trees and bushes were removed, the pool was closed, it was impossible to reach anyone on the management team, WHEN the management team answered the phone they were very rude and condescending, several buildings had the washers and dryers removed from the laundry rooms, homeless persons had moved into the garbage areas and frequently broke into the lower units and cars, the maintenance personnel vanished, the buildings doors were either broken or never locked, and there were several times a week that I came home with CSPD on the property.
After I gave my 60 notice to move out; nobody came back to do a final walk through, I had to take off time from work to drops off my keys, and I still have yet to receive my deposit even after several calls to both Chestnut Springs and the Management company (the Cardinal Group).
Max of 10.