Apartment Hunters-Do not rent here.
April 22, 2026 - Reseña de Apartments.com
Since new management has stepped in it has been horrible. Management doesn't return phone calls, nor do they assist with your request. Every time you call with the same question you get a different answer. Never the same answer. When you request to speak with the manager, she is always in a meeting or away from her desk.
I tried to transfer to a larger apartment and paid the deposit, then was denied! They took my deposit from the apartment and took the funds! They did not return the ...
money order!
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Property Manager Responded
April 28, 2026
We are so sorry we did not meet your expectations. We’d love to make this situation right and provide a solution that will result in a more positive experience. We hope to hear from you soon.
Property Manager Responded
April 30, 2026
Hello,
Thank you for sharing your feedback. I’m sorry to hear about your experience and understand your frustration.
Regarding deposits, our policy is that deposits are not kept by the company. They are typically applied to the account or refunded after move-out, provided the apartment is left in good condition with no damages. We would be happy to review your specific situation in detail to ensure everything was handled correctly.
We truly want to help resolve any concerns you may have. Please stop by the office at your convenience so we can go over your account together and work toward a resolution.
As for meeting with management, appointments are the best way to ensure dedicated time to address your concerns without interruption. We’re more than happy to schedule a time that works for you.
Thank you again for bringing this to our attention.
Best regards,
Valiant Residential Management Team
| Restrictions: None.