Rude
December 22, 2023 - Reseña de Apartments.com
I called to schedule an appointment over the phone for a tour at 4:30pm and the lady at the property I spoke with informed me that if a walk in came in I may be at risk to lose my spot. I thought this was very contradicting because the week prior I came in for a tour and missed my time slot and was informed that I couldn’t take a tour at the next time slot because scheduled appointments take precedence over walk ins, because I had came in on my lunch break and it was technically my fault I ...
decided to leave because I didn’t have enough time to wait until they were done. So I explained this to her over the phone and she didn’t have a Claud response besides trying to convince me to come in next week, almost like today was a bad time. I explained to her I had got off work early so today was the best day since next week I was busy. Upon arriving on the property, no one spoke to me it was like they were hoping I didn’t make it. The lady who I spoke with over the phone rushed the entire tour. Talking really fast and once we got to the living room area she completely slipped passed it by directing her hand to the master bedroom as if she didn’t want to explain that area. I insisted on viewing the living room area and balcony to my surprise it had a storage space. Which I liked but had I not pointed it out she would have skipped right over that. At the end of the tour, once we got back she handed me my ID and didn’t give me any information most apartments do so I can reference like a brochure, pricing, card nothing. As if I was an inconvenience. The apartments were nice from the little I did see, I thought the tours were 30 mins or so, that way future residents can decide if it’s a best fit for them.
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