If I could give this place zero stars, I would. I had a lease here for one week — and that was more than enough to realize how utterly disgusting and mismanaged this complex is.
They handed me keys to a filthy, neglected unit that smelled like mold and rot. The air was heavy and unbreathable, there was rust in every sink, rusted door handles and stoppers, watermarks and ceiling cracks, filthy fans, and broken blinds. It looked like it hadn’t been cleaned or cared for in years.
After I
...complained, management sent out “cleaners” — twice — and both times the unit was still filthy. No attention to detail, no concern for livability, just an empty attempt to check a box. When I raised the ongoing issues, they brushed me off and refused to refund my deposit, even though the unit was never habitable in the first place.
To make matters worse, I was told not to submit maintenance requests for the first month because it would “lower their rating.” That’s not just shady — it’s manipulative and dishonest. Any complex that asks tenants to hide problems rather than fix them is waving every red flag imaginable.
There’s a reason they’re throwing around move-in bonuses and still can’t fill units. They’re desperate, and it shows. Don’t be fooled by the photos or the sales pitch — this place is a health hazard masquerading as an apartment complex.
Run the other way. Save your sanity, your money, and your health. This was, hands down, the worst rental experience I’ve ever had.
Max of 3. Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.