Dirty and bugs everywhere
November 6, 2020 - Reseña de Apartments.com
We moved into our apartment with it smelling like cigarette smoke and there were cockroaches everywhere. Maintenance takes a long time to come out as well as the big spray service. There is never any parking for guests or if you have more than one car. Also, don’t expect to get your deposit back because they will still use it for “cleaning services”, even if you clean your apartment.
Property Manager Responded
November 21, 2020
Hello, Thank you for alerting us to your concerns here. Our team takes great pride in providing prompt and thorough service to all maintenance requests, so we are surprised by your comments and would certainly like to learn more about your situation. Normally, we would reach out to you directly. However, since there is no name associated with this review, we invite you to contact us at ColdwaterSpringsMgr@sheltonresidential.com. We look forward to reaching a favorable resolution with you.
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