Inattentive Staff and Management_2022 Review
July 3, 2022 - Reseña de Apartments.com
The crew responsible for repairs occasionally close jobs without resolving them or ignores them entirely.
Nobody follows the rules regarding the noise and for some reason the front office lied about having a courtesy officer on staff that would have been responsible for managing the noise levels across the complex. If the courtesy officer does exist, they sure don't do their job. At one point, I tried contacting the police, but they informed me that there is no noise ordinance to enforce in the ...
area. The dog park isn't taken care of and the complex in its entirety is infested with racoons, opossums, and wasps.
The gym is of poor quality and I'm almost certain it is just there to amp up the price of rent. Also, the people responsible for taking out the trash every week, which I pay for, refuse to come to the third floor most of the time, which contributes to the raccoon problem. Oh and the largest problem that went on for months, for some reason the staff has full control over the speaker by the pool and continuously left it on. Now, that noise has been replaced by people who don't live here staying in the pool area past 10:00PM. Most of these complaints were taken to the staff in the front, and all of them were never resolved
if you decide to live here, good luck.
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Max of 3. Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.