A list of reasons I may not resign with this company. Resident since May 2015. We have never been compensated for any of these issues & they were all reported & date back before Harvey when we flooded.
What we found on move in, May 2015 (We were told that the apartment had been cleaned):
-The carpet had many stains.We had it shampooed ourselves, many of the stains came right off.
-The patio was filthy&infested with wasps nests.We cleaned it.
-The washer had sooty mold underneath.Leak was
...reported to the leasing office & they could not find the leak& moved on.
-THE DRYER was a FIRE HAZARD. Black soot on walls. The dryer vent was broken & blackened with soot. We found a dead bird, insects, clots of lint balls, tissue, etc.I cleaned it out asked maintenance to come install a new dryer vent.
-Mold in shower caulking, a leak in the shower door causing mold to one corner-we reported&they layered with caulk.
Major Incidents:
-From Aug 3rd to Aug 8th we had NO FUNCTIONING AC. I work from home & had to wait for the proper equipment to be ORDERED. The window unit they installed was only strong enough to cool the bedroom.
-HARVEY: On September 1 we moved out, after spending 4 days in our apartment & cleaning water from two flooded cars-our electricity & water had been shut off. We moved back in on the 30th of Sept, a Sat.-the water was again, shut off without notice&continues to be randomly shut off.
Unresolved:
-The MOLD in the SHOWER is getting worse & growing UNDER THE LINOLEUM. The bleach I use is killing my lungs.
-The hallway is always going to be filthy (NoPowerWashSched)
-The MB toilet randomly runs water
-The MB blind was never fixed
-The windows have mold & water damage stains-applied caulk strips as wasps keep getting in.
-The disposal died 1yr ago
-The dishwasher does not release the soap door&the watering tube gets stuck.
-The dryer is $$$. In July I washed the couch covers.Comparing my June, July, and Aug. electricity bills-July’s bill was $48 higher than June or Aug. It cost me $48 to wash & dry.
-The washer throws water to the floor during the spin cycle & makes some clanging noises.Mold Underneath.
-THE STOVE.Reported since Dec.19th, 2015, 6:27pm, one of the burners(setting 3.5)began to make a sound&started to burn my food. As I reached over to turn it off the grease caught fire.We put it out&have reported it again&again.They come to observe it&move on because it doesn’t always act up. 9 out of 10 times it acts normal.
Max of 3. Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.