lived in 3121 WARNING
March 12, 2023 - Reseña de Apartments.com
Absolut worst experience I have ever had as a renter. They are overrun by bugs(roaches, spiders, ants, etc). They "spray" for them monthly by it does obsoletely nothing because the infestation is back the next day. Old out dated appliances like our continuous leaking washing machine that was never addressed. A TON of black mold in the utility closet they also never addressed. Pool area is dirty on a very consistent basis, enough so you feel obligated to clean it before letting you children use ...
it. and they will send your "Damages BILL" straight to collections without sending you the bill or letting you pay over the phone. most of these issues stem from the lackadaisical sorry excuse of customer service from the front office workers. I'd recommend being homeless then ever getting into a contract with them.
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Property Manager Responded
March 15, 2023
Hello,
We are sorry to hear that your expectations did not match your experience here in our community. Please reach out to residentservicesnc@monarchinvestment.com if you would like to discuss this further. Our team is ready and here for you to assist in any way that we can.
Best Regards.
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