Worst Apartment I've ever lived in
April 11, 2022 - Reseña de Apartments.com
Worst place I've ever lived. First off lied on an ad about the apartment being furnished, had to fight to get a key that worked for our mailbox. Still don't have the key for our outdoor closet. Promised emenaties of washer and dryer which were not available for 6 months. And worst of all we had a hole in one of the bathrooms that was leaking for 4 months and it took 4 months for them to even come and take a look at it. This place provides unacceptable service and doesn't care about any of the ...
tenants.
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Property Manager Responded
April 17, 2022
Armen, appreciate you leaving us a review on multiple platforms in regards to the same matter even though we have had conversations with you to have you fully understand the situation. We don't advertise about our communities being furnished, but we are glad to check our data to make sure of this. Our laundry room was not accessible due to damaged caused in the area, but we did communicate to our residents throughout the process and apologized for the inconvenience. We did have a maintenance ticket completed in your apartment due to a leak, but we were able to get the leak repaired right away and were waiting on a third party vendor to complete the patch work. We even had several contact points with you throughout the process to make sure everything will be handled in a professional manner. You're more then welcome to stop by the office or give us a call if you have any other concerns you would like to discuss.
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