Overall, I really liked this apartment complex. I was on the 10th floor, in a 3B/3B apartment- with a lot of space, and a fantastic view looking over The National Mall. My experience may be different than many as our apartment had been occupied for 10 years, and we just changed tenants by doing a change of lease. In terms of the apartment complex management: maintenance was fantastic- extremely prompt and helpful, front desk- very friendly and helpful but a bit clueless (e.g. conflicting
...information, couldn’t find packages that were absolutely in the mail room, frequent loses change of lease forms so you have to resign etc), friendly lifeguards (minus the really obnoxious rule of I could drink from my water bottle when swimming laps in the outdoor pool- but I have a feeling this was made a rule so no one would drink things other than water in the pool, so somewhat understandable). My only significant complaint is the extremely outdated payment system where you can only pay by check, and there is no way to check online your account status, so if something is being mischarged or you think you paid but forgot, it can be challenging to track down and typically you find out by getting a note of underpayment many weeks after the occurrence. To resolve/figure out, you have to call the main office and work with them and they are not overly helpful or friendly. The apartment grounds and building are well maintained with common areas kept clean and tidy, pools well maintained, and the apartment was well built so minimal noise between rooms in the apartment and from neighbors. If still in the NOVA/DC area, I’d definitely look at living here again and would recommend it- just be aware of the few drawbacks- outdated payment system, difficulty of tracing payment activity, and slightly clueless front desk team.
First Reserved Parking Space is $125.