Don't be fooled by the photos
July 31, 2023 - Reseña de Apartments.com
False advertisement is all I can say. My roommate and re-let a unit at the Domain for the summer, mainly because of its pool and gym. Our unit had not been cleaned and was filthy when we moved in. We did not get to use "the largest pool in Waco" once. It was closed a week after our arrival in May and did not re-open before we moved out at the end of July. We were told the gym would be open 24/7. We were not told that our entry keys would not work and we would only be able to use the gym by ...
entering through the office during business hours. Not to mention, most of the exercise machines that made the gym so appealing were out of order and could not even be used. I asked repeatedly about these issues before giving up because no one seemed to have any interest in resolving them.
Leer Más
Property Manager Responded
August 2, 2023
Hello, thank you for sharing your open and honest feedback about your experience with the Domain at Waco. We appreciate and value your shared experience. We are deeply sorry that we did not meet your expectations. We understand the frustration of not having full access to amenities while being a resident. However, we can assure you that we are working diligently and will use this as a learning experience so that future residents can and will be able to enjoy our amenities.
Max of 2.