Unsafe water
June 29, 2026 - Reseña de Apartments.com
The water coming out of the kitchen and bathroom tap is incredibly bad. My water tester is reading 500+ ppm out of both taps. The maximum level for drinking water is 500. When I put in a maintenance request about the water, they just told me it's fine and they can't do anything about it. I have had to replace my water filter every single week since I moved in. The shower water is only slightly better than the taps.
Property Manager Responded
July 1, 2026
It's very important to our team that everyone in our community feels heard and taken care of, and this feedback does not reflect the experience we work hard to provide. We'd appreciate the opportunity to review the concerns you've mentioned here regarding your home and any plumbing repairs needed in full detail, and we'd be more than happy to offer insight and answer any questions you may have as well. We care deeply that this is a pleasant and comfortable place for all to enjoy, and we're eager to provide you with top-notch service. Please get in touch with us at (608) 655-6526 when you have a moment. Our dedicated team looks forward to speaking with you and turning this around in any way that we can.
Property Manager Responded
July 14, 2026
It's very important to our team that everyone in our community feels heard and taken care of, and this feedback does not reflect the experience we work hard to provide. We'd appreciate the opportunity to review the concerns you've mentioned here regarding your home and any plumbing repairs needed in full detail, and we'd be more than happy to offer additional insight and answer any further questions you may have as well. Our Maintenance Supervisor has been in touch with you to clarify that the water in your home is City of Madison water, which is supplied to all apartments across our community without any known issues.
We care deeply that this is a pleasant and comfortable place for all to enjoy, and we're eager to provide you with top-notch service. Please get in touch with us at (608) 655-6526 when you have a moment. Our dedicated team looks forward to speaking with you and turning this around in any way that we can.
Max of 2. No Breed Restrictions.