Very noisy, bad management
April 18, 2026 - Reseña de Apartments.com
I really like our apartment because if the size. I'm in a wheelchair, so I appreciate the space. But as far as it's condition, one word, ugh. We've got leaks in the furnace room at least once a year (been here for 3 yrs). It leaked in there for 1 1/2 years before it was fixed the first time. The patio door, it leaks still, but the major leak, I'm talking buckets and towels along the door,, that took almost 2 years to get 'under control'. The kitchen and hallway floor, ugh. We've used up a whole ...
roll of duct tape 'fixing it. Yes, management knows about this. We've had leaks from the upstairs tub, the laundry room next door, and the main plumbing in the hallway, flood our apartment 3 or 4 times in 3 years. The family above us sends their small children out to take garbage to the bin, and they never make it. There's always garbage everywhere in the parking lot. And they're never made to pick up after their 3 or 4 dogs, that also bark round the clock. So if you're looking for a peaceful home, please, keep looking, because it's not here.
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Property Manager Responded
April 24, 2026
Thank you for sharing your feedback. We understand your frustrations and appreciate you taking the time to outline your experience. Our goal is to provide a positive and well-managed living environment, and we take concerns like these seriously. While our team is newer, we want to ensure that any outstanding issues are fully addressed and resolved moving forward. We would appreciate the opportunity to connect with you directly to better understand what may still need attention and work toward a resolution; please reach out to us at (515) 412-0124 or evwpropmgr@villagegreen.com at your convenience. We hope to speak with you soon. Best regards, The Element at Valley West Management Team
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