Grounds are always dirty, Weed smoke everywhere
July 11, 2023 - Reseña de Apartments.com
I would not move here if I knew the management didn't care. We have lived here two years and we cannot wait to move out in September. Smoking is not allowed yet our entire hallway reeks of weed daily. Our next door neighbors constantly smoke weed and it seeps into the vents into our bedroom. Nobody cleans up the grounds, plants and shrubs are dead, the hallways and building common areas are cleaned maybe once a month. Not worth the money. The complex next to this one is always clean and well ...
kept. I feel the management doesn't care. Lots of people moving out.
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Property Manager Responded
July 13, 2023
Hello, We apologize for any inconvenience this has caused you through your stay at Encore Hometown. We take pride on our property and it is unfortunate that because of the construction next door, has caused some of their trash to linger or be blown to out complex. Our team has done their best to keep the property always clean. Unfortunately for the smell of smoke or any other substance, we do what we can within the law to address the situation. We are sad that this has caused you to make the decision to move. Encore at Hometown Team wishes you the best.
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