Don’t recommend this complex at all
August 4, 2026 - Reseña de Apartments.com
I am extremely disappointed with the way this apartment complex has handled my maintenance request. I have been without a properly functioning air conditioner for over a month, despite reporting the issue multiple times.
I have gone to the leasing office in person on several occasions, but instead of receiving answers or a resolution, I have been met with poor communication. The office staff has refused to connect me with the property manager, and no one has taken responsibility or provided a ...
clear timeline for the repair.
I have always paid my rent on time and expect the same level of responsibility from management when it comes to maintaining the property. Ohio law requires landlords to address essential maintenance issues within a reasonable time after receiving notice, and waiting more than a month for an air conditioning repair is unacceptable.
Based on my experience, I cannot recommend this apartment complex. I hope management improves its communication, accountability, and responsiveness so that other residents do not have to go through the same situation.
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Property Manager Responded
August 6, 2026
Thank you for sharing this with us, and we are truly sorry for the frustration and discomfort the ongoing air conditioning issue has caused. This is absolutely something we take seriously, and we have escalated your concerns directly to our community manager so it can be resolved for you as quickly as possible. If there is an emergency please also feel free to call us at 614.820.1812.
Max of 2. Pricing listed per pet.