During my time here, I've had things stolen from my car. The Leasing office is usually no help, even when telling them about the theft situation the office's response was jokingly "Welcome to the Flats!" They have lost my rent check before, and accused me of not paying and tried to charge me late fees. I paid again and months later they found the check... I've also been charged late fees when I've paid on time. To remedy this I called the management company who took it off right away, which was
...nice but it should not be charged at all. Had I not contested it I would have paid an extra $100. Also, Snow removal was horrible as they do not have a good system in place to remove snow. They've tried to get a system going, but most of the residents here refused to move their vehicles. Also, the dumpsters were always a complete mess (though that might be more the faults of some of the bad residents).
That all being said, there are good things about living here. You CANNOT hear the highway at all inside the apartments, and I hardly ever heard other residents through the walls/ceilings. The central air was nice. Also I had a basic unit with a deal where I did not have to pay electricity for my full year lease, with a full month free included. If you're looking for a studio apartment, I'd say rent here. Just be wary of where you park, and stand up for yourself when you are charged late fees or they "lose" your checks. For me, it was only worth renting because I was getting a basic unit with free utilities, try to find one like that.
Let this place be your second or third option for renting, definitely not first!
Property Manager Responded