Where do we start! I will be contacting the City of San Marcos following this warning to the public to report the deficiencies that are both health hazards and embarrassments and inconveniences at Florencia. If you want an apartment with half painted walls, filthy baseboards, broken cabinets, no AC, holes in the doors, door locks that don't lock, toilets that continually leak, countertops that are "upgraded" but the resurface paint flakes off if you touch them, or a thermostat and carbon
...monoxide machine that don't work, then you'll be right at home at the ZERO STAR FLORENCIA VILLAS! I've had no smoke detector since moving in and that's been one year! I could go on and on about the miserable surroundings I'm living in! At least I'll be leaving soon when this lease is up. I've reported these issues and all other items at least 8 different times to their Manager. I've given up! It's appauling that there's been a huge leak at the property (drive by, you can see it clearly and it's been there since early 2016) and they bill their residents water and our rates are significantly higher because they won't fix this leak or the continually running toilets! This is the most inadequate maintenance dept and management that I've ever seen. I'm happy to post pictures. I never post online but I feel the public in San Marcos need to be warned about this place, the living conditions on the inside of the apartments, and the Mgmt that don't respond or care. But the mgmt jumps at the chance to overcharge utilities, charge late fees, raise your rent, etc at every opportunity. LOOK ON THE INSIDE OF THE APARTMENTS, LOOK AT THE OFFICE! It's not even clean. I hope this is helpful when searching for housing in San Marcos! Read the other consumer feedback on other sites. THAT'S THE TRUE STORY.
Property Manager Responded