Very disappointed.
August 28, 2021 - Reseña de Apartments.com
Had a great rental experience here until we moved out. First they tried to charge us more than the cost of fulfilling our lease for requesting to move out 1 month early. Then after admitting that was a mistake and changing our move out day. Tried charging us a fee for a final electric bill (after we had moved out) that they never had disclosed to us. Simply disgusting business practice. It’s a bummer because it’s a very nice complex.
Property Manager Responded
January 20, 2022
I'm sorry you're disappointed with your move out experience. You would have been responsible for the utilities up until your lease expired, not your move out date. Your charge for a final electric bill (after you had moved out) was because you took it out of your name before your lease expired. So you would have still been responsible. Hope this helps explain it more and that you understand it's not disgusting business practices, but rather pretty standard for rental leases.
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