This has been absolutely the worst apartment experience my wife and I have ever endured. The current leasing company being the worst.
My car was towed on the Fourth of July at 6:38 pm. I have been a resident here for over a year, have my car registered with them, and have completely up to date tags. I was not double parked, and the parking lot was virtually empty. During the day my car was used to drive around my 70 yr old grandmother and 5 year old nephew, both of whom are here on vacation
...from out of state. I removed my parking tag from my mirror so it wasn't in the way of sight-seeing. When we arrived to the apt at 6:30pm we carried in our groceries which took about 10 minutes. In that amount of time my car was towed, costing us the rest of the evening, my nephew not seeing fireworks, and $300. All because my tag wasn't displayed for 10 minutes.
When I went to confront the office this morning I was met with an immediate attitude and blame. Christine raised her voice at me right off the bat, and waved her finger at me continuously throughout the ordeal. She has a complete lack of human empathy and compassion for others, and just kept saying it was all my fault. Which yes, I realize I should've displayed the tag, but there was absolutely no reason for my car to be towed. She was completely disrespectful and does not need to be in a customer service position.
Instead of going after me perhaps they should be trying to stop the real problems around here. Crime. Car break ins. Leaking pipes and mold everywhere. Extremely noisy tenants. Staff that is never available. Feral cats are everywhere on property. The security company they hired literally laughed one night when i flagged him down to say someone had just entered my apartment and ran away when i confronted them; his response as he ate his muffin was "you should keep your doors locked at all times".
I will go far beyond not recommending this place to potential future residents. DO NOT MOVE HERE!! We only did because we came from out of state and didn't know any better.
As I told Christine that this was no way to treat a resident, and that I would be documenting this on social media, she wanted me to make sure that I mentioned my tag was not displayed for those 10 minutes. I feel that I have made that adequately clear.
Again, do not live here. There are lots of nice places on the west side of town and up north.
Max of 8.