Love the location. Work orders have been quick, efficient, and mostly friendly. New staff has been off and on. New property manager is different than the previous managers. Previous managers were easy to access. New manager is hard to access. She has her door closed 90% of the time I go into the office. When I do get the opportunity to go into her office for communications, her desk is always unorganized and unwelcoming (there has been a time when her door was closed while a toddler that appeared
...to belong to her was running around). Assistant manager is extremely welcoming and always the first to greet myself; however she seems very overwhelmed. Probably
because she is the only one who actually greets every single person who walks in. If you plan on paying rent online, be prepared to pay a $10 convenience fee (not so convenient). The gates are ALWAYS broken, it is ridiculous to pay the amount for a “gated community” when the gates are broken and stay open over the week ends so that the maintenance crew doesn’t have to bother coming in. The property has upgraded the ammenities, however it has taken a tremendous amount of time to remove the laundry area and turn into whatever they plan to do in there. The pool has the potential to be extravagant, but isn’t kept up as far as cleanliness is concerned (broken glass bottles, leaves and debris inside the pool, furniture around the pool is dingy and outdated). They recently added (what seems to be) a dog wash inside of the car wash station. I do not have a dog, but I wouldn’t dare wash my dog outside in the cold weather. Overall, I would recommend the property for convenience and business purposes. I would definitely know the ups and downs before signing anything.
Property Manager Responded