July 1, 2026
We have been pleased with the staff at our Greenway Chase Apartment Complex.
Most everyone is personable, kind and caring.
We are very pleased with Sydne. The issues we have struggled with during our first year of renting here, Sydne has recently begun helping and things are finally beginning to take place. Thank you Sydne. You get an A+.
We are very disappointed with our moving in experience. After seeing the model unit, we were very excited about our new home. When we got
...into the one we were actually being moved into, we were very unpleasantly surprised. It is nothing like the model unit…perhaps layout, but nothing else. The apartment was filthy. That was after they said it was going to be “sparkled”. Not only was it filthy, but it smelt of stale cigarette smoke, which immediately gave us all headaches. Unfortunately, we are the only ones who smelled it. Supposedly, none of the managers that entered the apartment could smell the odor, despite our friends and family saying, we smelt of smoke…even when we were not in the apartment… In other words our clothes and belongings smelled of smoke. I will say they did send someone to clean the carpet (after I had already done so twice) but the cleaning did not rid the apartment of the odor.
The new carpet install is on the
calendar now (a year later).
Thank you again Sydne for making sure that happens!
Some of the reasons given for not doing this last year was said it had to be approved through corporate… But unfortunately, whether it’s corporate or the local management … it affects the tenant’s experience. I’m sure that if it had been up to local management, this would’ve been taken care of last year.
My bottom line is we love the people who work at our Greenway Chase apartment complex…even our neighbors. There is just an issue with maintenance and upkeep.
Lori
Max of 2. A non-refundable pet fee of $300 for 1 pet & $500 for 2 pets is due at move in, plus a monthly pet fee of $35 per 1 pet and $60 for 2 pets.