STAY CLEAR OF THE GROVE AT ORENCO STATION!!!!!!
If you asked me two years ago I would've said, if you can afford it definitely move into Avana at Orenco station... beautiful location, friendly staff (shout out to the old management and maintenance team !), and a very clean, well kept up environment! As soon as the management changed about a year ago and changed to The Grove at Orenco Station the pool has turned green, the club house restrooms are dirty, the soap is always empty, the water is
...always turned down so low it trickles down, the water was turned off completely for over a month with no warning to the community (tenants) , the fitness center is dusty/equipment is ruined, no help from management if you have an issue or it takes days for a response, not to mention the management is unorganized and rude barley ever even in the office i.e. the office is always "closed". Every bad review left is all true and all the good reviews are what was said about old management. When you move out they will charge you well over your deposit with no real evidence to back anything up even if you leave it in the best condition possible and will most likely ignore you until you have no choice but to pay! THIS ESTABLISHMENT IS HERE TO TAKE YOUR MONEY while they do the bare minimum and they do not care about there tenants what so ever! There are plenty of other great apartments near by at the same price or even better I would 10/10 recommend going to one of those locations! Don't believe any of their responses to reviews about how they are sorry "your experience here has been anything short of exceptional" everything they say is a lie, don't believe them and do not waste your hard earned money here! And if any higher up management is reading this i think its time you all do something about the management team here at the grove ! As soon as you walk in and meet with the assistant manager you will know exactly what i am talking about, in the first 5 minutes the professionalism will be thrown out the window. I cannot convey all of my frustration with the new management team, i have been fooled by them and still no response. This location does not take any responsibility for their actions nor do they show any respect for their tenants. I repeat again STEER CLEAR OF THE GROVE AT ORENCO STATION, NEW MANAGEMENT IS TERRIBLE!!!!!
Property Manager Responded