Waste of Time
June 18, 2026 - Reseña de Apartments.com
The plan to visit was so poor, I hope others look for better recommendations for your new home. I scheduled an appointment to view this property; to only arrive 15 mins early, wait 10 more minutes after my assigned schedule time for a tour and nobody is here to greet at the leasing office. Make it worst, the leasing office is literally closed once I arrive to the property. So, if you really want to move here, know that getting in touch with the leasing office will be very, very difficult. You ...
might have a better chance than I ever did.
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Property Manager Responded
July 27, 2026
Thank you for sharing your experience, Alonzo. We sincerely apologize for the frustration and inconvenience you experienced during your scheduled tour. We understand how disappointing it is to arrive for an appointment only to find the leasing office closed, and this is not the level of service we strive to provide.
After reviewing what occurred, we have addressed this matter with our onsite team to ensure scheduled appointments are prioritized and that situations like this do not happen again. We truly appreciate you bringing this to our attention, as your feedback helps us improve.
We would welcome the opportunity to make this right and show you the experience you should have received. Please contact us at Hello@HanoverParkBluApts.com or call us at (630) 289-7457 at your convenience so we can personally reschedule your tour.
We hope you'll consider giving Hanover Park Blu Apartments another opportunity.
We allow 2 pets max per apartment, and only cats and dogs are allowed.