SAVE YOUR MONEY
April 25, 2024 - Reseña de Apartments.com
DO NOT rent here , they lose your money order's and hard to get in contact with the office!! Lady at office sucks she's not organized and lazy lost 3 months of our month orders tried to evict us but later found our check stubs under someone else's unit !!!! Neighbors steal your packages!!! Only thing that's good there is the maintenance guy he was always on time and fixed everything fast. Apartments are nice but once we moved out we found out the irresponsible lady got replaced as she should! If ...
you rent here keep all receipts of payments cause they lose everything. And watch out for your packages you can't even trust anyone in your building.
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Property Manager Responded
April 26, 2024
Hello- We sincerely apologize for the inconvenience you experienced during your time at Haven Racine Apartments. Understanding the importance of accurate and timely service, we regret any lapses in communication or organization that occurred. Recently, we've made staffing changes and are actively working to improve our services to ensure a better experience for all our residents. We're committed to addressing resident issues and improving our services to prevent similar occurrences in the future. We appreciate your acknowledgment of our maintenance team's efforts, and we'll continue to prioritize prompt and efficient service in all areas. Thank you for bringing your concerns to our attention. Your feedback is invaluable as we strive to create a better living environment for our residents. If you have any further questions or concerns, please don't hesitate to reach out to us directly. Best regards, The Haven Racine Apartments Management Team
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