We moved in around May 2025 and upon moving in nothing had been fixed up like they said would be done before we even moved in. Tub drain is rusty and disgusting, so baths are out of the question (shower only), there is a broken window in the bedroom upstairs that was assured to us would be fixed BEFORE we moved in and to this day, we still can't get anyone out to fix it. Maintenance says it's not something they do so they check the ticket as complete and we're still left with that cracked window.
...Took forever to get someone to clean out the gutters so every time it rained we were getting soaked coming in and out of our apartment with filthy gutter water. A phrase you hear often is "that's not in our budget' which is crazy given the price we pay in rent--but what's even more crazy is the fee situation.
You get put into the rent plus program upon coming in which is a extra 9 dollars, they charge you multiple utilities fees and water fee BUT you don't get any of that through them. Crazy I'm paying Duke and Durham for my utilities and water AND an apartment place that doesn't provide that in the rent. So why are we paying those fees with Haven? We regret signing our lease every day and this experience has just been miserable from start to finish.
The original ladies that were in the office when we signed convinced us to sign a longer lease 'cause it would be cheaper for the luxury apartment' but all that did was get us stuck at Haven in misery. Even though you have a grace period to pay rent (5 days) they stick a lovely little note on your door after the first day rent is due basically threatening to kick you out and take you to court as if the grace period means nothing which only stresses you out.
The floors are cheap fake wood so cleaning them is a pain. We were moved into an apartment that was dirty on the outside. Webs everywhere on the windows leaving us to clean them if we wanted to open the window for fresh air, gutters full, old, rusted on the bottom.
I WOULD NOT RECOMMEND HAVEN TO ANYONE LOOKING FOR AN APARTMENT.
The only parts that look luxury are the leasing office (go figure), the common area where they host community events (how that's in the budget but getting stuff right for the tenants livigng space is beyond me), and the pool and gym area.
Max of 2. Haven at Research Triangle Park is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $350 for the 1st pet and $150 for the 2nd pet. Pet rent is $25 monthly per pet. Maximum 2 pets per home. Large p...