Outdoor amenities are not maintained well
December 10, 2020 - Reseña de Apartments.com
While the maintenance department does a great job responding to and fixing issues with the apartments themselves, many of the outdoor amenities are very neglecting. The charcoal grills are down-right nasty, needing immediate replacement and the gas grills are on the very last leg. The tennis court has significant cracking that management doesn’t appear to care about sealing and only two of the six lights work, despite multiple tenants requesting that they be repaired. The tennis court trash cans ...
haven’t been emptied in weeks. The car was station has a cheap garden house with low pressure to wash with and the auto vacuum has a half-baked repair to the electrical switch that has a note to keep turning on and off and it will eventually work. If you don’t care about outdoor amenities, this place is fine but for the money, these amenities should be well taken care of.
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Property Manager Responded
January 7, 2021
Dear Valued Resident,Thank you for bringing to our attention the problems with the amenities needing some upkeep, our team will be looking into these items that can be addressed on site as soon as possible. You'll be happy to know that going into the new year we have already layed out plans to give the tennis court area a complete overhaul & facelift (one of many items we'll be checking off on our to-do list which as you can imagine gets quite extensive in such a big community!) We appreciate your patience with these repairs, unfortunately given the scale it's not something that we can do in house so it involves contracting outside vendors which can take more time to ensure we have the best people for the job! Please contact medirectly should you have any suggestions for further improvement. Our commitment is toprovide the finest customer service each and every day. We value your feedback and are happy to listen any time. I can be reached at 770-424-2204 or ...
hkennesawmanager@hrpliving.comKindest Regards,Lauren Beach Community Manager
Max of 2. Hawthorne at Kennesaw is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $400 for one pet and $200 for the second pet. There is a $25 monthly pet rent. Maximum of two pets per home. Breed restric...