Absolutly horrible! I contacted this apartment the last few weeks of Janurary and was advised they would have spots the beginning of March and we were constantly assured by Josh we would have a place the first two weeks of march. We went through the application process and got approved, no big deal. When my boyfriend went to drop off the deposit Josh was not there and another lady advised she will take the payment to get us in and we can call and speak to Josh the following day to get everything
...taken care of, ok cool. I call at 4pm the next day and was advised everything was good, but instead of getting a move in day I was advised they have a policy that a tenetant can keep their keys 40 days after their lease is over which can drastically affect your move in date. I said we can't do that, we have said constantly the lease is up on March 4th and we need a place. I was advised that it's something that could happen, but people are really good about giving their keys back so we'll defiantly be able to get in the second week. Well we already paid and was pretty much stuck. No word for a month and we call in to try to get something and we were told nothing is available until the end if the month! Their adverisements say they have available units but they do not! Make sure you get everything in writting because they will not give the security deposit back or give us anything in writting saying we'll defiantly have a plave by the 31st, after a very important policy was not disclosed! I have to try to figure out what to do now at this point but I would advise defiantly taking your business else where. We may have messed up but these guys are shady and will not disclose all infromtation until after you pay your security deposit and will be of no help to come to a resolution.
