If there was an option for zero stars, that would be more fitting. Absolutely positively no one should ever considere living here. We lived there for two years too long. Our ceiling cracked and was leaking, and the apartment complex did nothing about it for 2 weeks. Then, when we were not home, they came in and got spackling and paint all over our stuff - about $300 in damage. They actually made me negotiate to get a check for our stuff and only provided us $250 for them ruining our household
...items. Then, the last week before we moved out, they had the audacity to remove our stuff from our outdoor storage and put it in their maintenance garage without notifying us. This happened while my wife and I were visiting family in Florida. They chalked it up to an administrative mistake and that our stuff shouldn’t have been in there (this coming from a new manager when we had been dealing with the same issue for 2 years previous to her, and the staff prior to her said our stuff was good to go to be in there). Then, they tried to overcharge us for our final statement by over $200, finally had it corrected, we paid it that very same day (I have a screenshot of our bank account where Hideaway took out the payment), and they still sent us to collections. Mind you, we never paid our rent and utilities late as they came out automatically due to RPP (military program where it is automatically paid out of our monthly salary). Luckily, the lady at the collections place said we have all the proof they need for us to dispute this. This place is so poorly run and the staff do nothing to help you, so I will help others who are looking for apartments by telling them not to ever consider living here.
Max of 2.