these apartments are decent for the most part but there’s still lots of issues.
-nearly once a week we receive notice that water service is out and we don’t know why or when it will be restored
-there’s only 3 laundry places for the whole complex and rarely do they work. right now all of them are broken and they’re expensive at around $3.50 for a small washer and $1.75 for dryer.
-they have no emergency maintenance service and our ac broke in the middle of summer and we were out of an ac at 90
...degree weather for two days TWICE last summer
-appliances are shoddy we had our fridge break down and all our groceries spoiled within days of us moving in, we’ve also had our microwave, fridge again, garbage disposal, and ac break down. but as for the fridge and microwave they were fast at replacing them so props to them for that.
-when we first moved in we got a rent reduction because they didn’t give us a new carpet and it was quite crusty. however now that we renewed our lease the new manager (marilin i think) was quite rude to my husband when he tried to negotiate the same price or a new carpet and she kept cutting him off. communication is pretty bad between staff too because we got two notices with different renewal prices and the price the manager gave my husband was different than what another staff member gave me.
as for pros:
-they constantly have small events like pizza, ice cream, little celebrations for holidays
-complex is pretty and very well maintained aesthetically with landscaping done every week
-some of the staff is very nice especially the cleaning lady and maintenance men
-most of the service requests we’ve made get fixed in about 2 days or less and one time the maintenance men even took care of fixing a drawer that was broken which was very thoughtful
-rent price is okay for what you get
-our neighbors have been extremely nice and welcoming and you can see this with residents all over the complex
overall this place is livable but the staff seems to be putting their priorities in the wrong place sometimes. this place would be an amazing hidden gem if they focused on some of these issues.
Max of 2.