LIES AND STUPIDITY
July 18, 2023 - Reseña de Apartments.com
We came and looked at these apartments, saw the demo for the townhouse and loved it. I expressed my concern from previous apartments that we lived in and they assured us that everything would look like the demo townhouse (no issues like mold, bugs, etc) but it did not. On move in day (because they did not allow us to see our rental until then) was terrible. Decaying wood, mold, water spots, dirt, the sink which was dangling off the wall by a thread, no lights at all, broken glass between the ...
window panels. Everything went wrong. We told them how disgusting it was and they only told us it could all be fixed in about 6 months! We asked and waited 3 months for a full refund for move in costs and never went back.
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Property Manager Responded
July 20, 2023
We are truly saddened that your move-in experience was not as great as we would have liked. We would love to learn more, as it'll help us understand areas where we can improve. Please don't hesitate to reach out; you can email me directly at residentservicesIN@monarchinvestment.com. Thank you again for your feedback.
Max of 2. There is a non-refundable pet fee of $300 There is a monthly pet rent of $25 per pet. No more than two (2) pets with a combined weight of 150 pounds are allowed per apartment.