Don’t move here unless you have literally nowhere else to go
July 16, 2024 - Reseña de Apartments.com
My wife and I lived here for almost two years and the management only got worse while we were there. They are supposed to provide pest control services, but there’s no enforcement of making sure they hit every single apartment. We missed one round of pest control and ants immediately began infesting our apartments, making us very aware of the lack of proper seals to the outside. When we informed them we never received the pest control, they straight up lied to us about saying they did, but since ...
I work from home, I would have been there the whole time they were. They also began installing assigned covered parking spaces all around the complex, making every attempt to find parking for those of us that didn’t want to pay an additional $50/month very hard, They also didn’t inform tenants of the correct day the paid parking would go into effect, so there were mass towings across the complex, and the landlords never compensated us for an issue they caused. In conclusion, don’t live here. It’s too expensive for how terrible it is and the property is extremely disrespectful to tenants.
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Property Manager Responded
July 23, 2024
Hello,
We are sorry to hear about your negative experience while living at our property. We always strive to provide a high level of service to all of our tenants and it is disappointing to hear that we fell short in your case.
We apologize for any inconvenience you experienced with the pest control services and the parking situation. We understand how frustrating these issues can be and we will make sure to address them with our management team to prevent similar situations in the future.
We value all of our tenants and want to make sure that everyone feels comfortable and respected while living at our property. We appreciate your feedback and will use it to make improvements to our services.
If there is anything else we can do to make things right or if you have any further concerns, please do not hesitate to reach out to us directly.
Thank you for taking the time to share your feedback with us.
Sincerely,
Indigo Management
Max of 2. Up to 2 pets per home are welcome.