This place is AWFUL. The staff is not helpful at all when it comes to maintenance requests which you will be making quite often. First off, no one EVER answers the phone or they just email you asking what the problem is. I had to physically go into the office only to find them all in the back laughing & chatting away. They told me property manager wasn’t there, but yet at the end of our convo, suddenly he comes out of hiding. He then refused to help me find a solution to the recurring problems I
...have encountered here thus far...literally said “this convo is done” and went back into hiding.
This was regarding the A/C which never works and apparently you have to change the filter yourself. I have never heard of that or had to do that in any other building I’ve lived.
This place also HOARDS trash right by the entrance & exit!! Dumpster is ALWAYS overfilled, and people leave their trash on the pathway leading up to dumpster, on the grass, sidewalk, and even parking spaces surrounding!! Disgusting and the smell is PUTRID yet management refuses to take care of this. I’ve lived here since April, and there’s been NO change. We are now in December.
Also this place is infested with roaches!! I had to request they send an exterminator just a few days after I moved in! Roaches were all over the kitchen sink, bathroom, and bedroom. It was terrible but unfortunately I had already signed the lease! They tried to get me to wait a week for extermination and I said NO I’m not sleeping like this. So they sent someone the next morning. Again I have this problem and they are making me wait a whole WEEK for the exterminator. No one cares because they are not the ones that have to deal with this, they are just pocketing our money and chatting about nonsense in the back instead of actually helping people.
Do not move here. No security either; the front gate is always open and there’s tons of drug dealers here and sketchy characters. Everything is cheap too. Blinds always breaking. If you look carefully, most apartment windows have missing blinds and the office refuses to replace it. Yet they have it as an option under maintenance requests on the resident portal. I cannot wait to get out of here.
Max of 1.