Poor management
May 11, 2024 - Reseña de Apartments.com
When I moved into my new apartment, I had to wait for the keys to be made and Kenwood hired cleaning people to clean the apartment the day I moved into it. I wasted a half day waiting until 3:00 p.m. to move all of my furniture. If I move into a new place then the morning the apartment opens is when i should receive my keys and the apartment already cleaned prior to move in date. Also, the first day I moved in I got my package stolen. If an apartment has to use a third party like Fetch to ensure ...
your packages are delivered to your apartment then it’s obvious there is a stealing problem.
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Property Manager Responded
May 15, 2024
I'm sorry to read about your experience. It's our goal to provide a smooth move-in process, and we regret if this was not the case for you. We understand how important it is that packages arrive without any issues, so I'd like to discuss these concerns with you further and see how we can improve things moving forward. Please don't hesitate reach out directly at your earliest convenience.
Thank you,
Cassie - Community Manager - (281) 398-8383
Max of 2.